First up, make sure to complete your profile so we can pay you. Remember to declare if you are GST or VAT registered to ensure we pay you correctly.

Once you publish your approved post, we'll transfer you the agreed amount into your PayPal or nominated bank account within 48 hours or 30 days, depending on the payment option you select. You can edit your payment details any time in your TRIBE app in the 'YOU' section.

If you still haven’t received the funds within that time frame, email us at hello@tribegroup.co with the campaign name and your social media handle, so we can look into it for you.
 
 

I published my Instagram Story post, but I'm still not paid.

Before payments are processed for Instagram Story posts, you will have to submit the Story Insights first:

  1. Access your Instagram archive.
  2. Tap the post, and click the Insights (eye) icon.
  3. Take a screenshot of the Story Insights.

  4. Go to the TRIBE app's  YOU screen, and tap Chat with us to send the following:
     -  Insights screenshot of the Story
     -  Name of the campaign

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