If you cannot get into the TRIBE app and you’ve been struggling to either reset your password, log in in a different way, or re-install the app; then this is for you.

Here’s the thing… TRIBE Creators don’t actually have passwords. In fact, every Creator account is authenticated via (and therefore linked to) a Facebook account which is why you cannot log in on the TRIBE website; you can only log in to the TRIBE app.

So, here’s what you have to do:

  1. Log out of TRIBE
  2. Log out of the Facebook app
  3. Open the browser on your phone, go to facebook.com and make sure you’re logged out from there as well
  4. Open the Facebook App on your phone and log in to your Facebook profile
  5. Then open the TRIBE app and select ‘connect via Facebook’

...and voilà! You’re in.

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