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Troubleshooting the TRIBE Influencer app
Troubleshooting the TRIBE Influencer app

Having some technical issues? Hang in there! Here are some tips for troubleshooting the TRIBE app…

Updated over a week ago

We strive to provide you with the best possible user experience. However, should you encounter technical issues, there are plenty of ways to resolve them.

First off, try the action again—viewing a campaign, uploading images, typing a caption, etc.—to ensure it wasn’t just a one off.

If that doesn’t work, here are some other things you can try:

  1. Log out of the TRIBE app, and log back in.

  2. Restart the app.

  3. Update your TRIBE app.

If the issue persists, tap Send Report on the dialogue box that will appear to let us know.

If this prompt doesn’t appear, tap YOU on the app's bottom menu. Tap Chat with us, and describe the issue in detail. You can also include screenshots and/or error messages to help us resolve the issue as soon as possible.

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