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Troubleshooting the TRIBE brand website
Troubleshooting the TRIBE brand website

Having some technical issues? Hang in there! Here’s how to troubleshoot the TRIBE website…

Updated over a week ago

At TRIBE, we strive to provide you with the best possible platform experience. However, if you do encounter technical issues, there are a variety of ways to resolve them.

Firstly, retry the action (creating a campaign, uploading images, moving through the campaign builder, etc.), and see if it resolves the issue.

If that doesn’t work, there are a few more things you can try:

  1. Clear the cache and cookies of your browser.

  2. Upgrade your browser to its latest version.

  3. Log out and log back in to your TRIBE account.

If the issue persists, email us at hello@tribegroup.co, and describe it in detail. Include screenshots and/or error messages to give us a better idea of how we can help.
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