Contacting Creators

Communication is key! Here’s a guide on how to contact creators on TRIBE…

Updated over a week ago

You can initiate conversations with creators via the Feedback feature in your Campaign Inbox.

We recommend getting in touch with creators for the following reasons:

  • To provide feedback on their Pitch.

  • To arrange shipping of your product, if required.

  • To agree on a publishing date before approving their final content.

Respectful and collaborative communication with creators is vital to building a happy, high-performing community. Here are some dos and don'ts for working with TRIBE creators to ensure mutually beneficial collaborations.

Remember to keep communications within the TRIBE platform. This is so we can provide you with the best possible protection in the event of a dispute.

Let your account manager know as soon as possible if someone asks to take your conversation off-platform, or for any other violation of our Terms and Conditions and House Rules.

To send a message, simply click on Feedback icon on a submission card.


How do I know if a creator has re-submitted content?

If the creator has replied to your message, a red dot will appear on the Feedback icon, and if the submission has been updated, it will be tagged as RESUBMITTED:


Did this answer your question?