You can pay-as-you-go if you selected the credit card option for billing. The total amount spent will be shown in your Inbox (excluding GST/VAT).

If you chose the invoice option for billing, your campaign Inbox will show your total budget remaining.

The minimum spend for invoice is 5000 (AUD$, GBP£, or USD$), excluding GST/VAT/TAX.
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To access receipts, log into your account and click ACCOUNT on the bottom left of the screen. Select Billing and click on the relevant campaign.

Click Download Receipt to see the full receipt for the purchase, including GST/VAT/TAX.
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An Influencer Campaign is for generating content created by influencer and creators to be posted on their social feeds.

Here is what a typical Influencer Campaign Inbox looks like:

You will find the following tabs in your Inbox:

Managing Carousel Submissions

Highlight to your Client Partner or Account Manager upfront if you would like to receive Instagram story submissions. 

Managing Instagram Story Submissions

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Each submission will include the creator's estimated performance data and audience insights allowing you to make data-led decisions about which creators to work with.

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BrandMatch AI is a powerful, AI-driven percentage score helping you instantly identify which creators to approve based on how precisely their demographics and audience data match your specific campaign requirements.

You'll find the BrandMatch AI score on submissions cards. The higher the % score is, the better the match. The better the match, the better your campaign performs. It’s that simple.

Creator Pitching is designed to give you a real sense of the content a creator will shoot before you commit to working with them. A creator can choose to submit in one of three ways;

Once you've found the creators you'd love to work with, you'll Pre-Approve their Pitch and they'll go ahead and shoot and resubmit their final content.

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We always recommend checking a creator's feed to get a good sense of their skills and style and ensure they are aligned to your brand. Click the social icons/handles on submission cards to be taken to their respective social feeds.
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If you receive enough submissions, we recommend pausing the campaign to temporarily disable receiving more while you review pending ones. Simply click PAUSE CAMPAIGN from your Inbox to do so, as shown below:

You can reactivate your campaign once you’re ready to receive more submissions.
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The brand owner can manually add another member (colleague, agency, or client) to help in the decision-making process.

 
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If you see a blue tick next to the influencer handle on a submission card, it means that you have previously worked with that influencer. Working with influencers again is a great way to cultivate your community with “Brand fans.”

   
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The SORT BY: action on the upper right-hand corner of submissions allows you to sort submissions by date, engagement, CPE, followers, price or influencer rating.

   
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If you like a post, click SHORTLIST to send it to the SHORTLISTED tab.

The SHORTLISTED tab also shows the estimated engagement, project spend (excludes VAT), collective reach, and estimated Cost Per Engagement for the shortlisted submissions.

Influencers are notified when their submissions are shortlisted.

   
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Clicking SELECT allows you to make bulk selections for declining and giving feedback to influencers submissions. Select Send Feedback to message all influencers of the selected submissions.

Tip: If there is a delay to your campaign, let the influencers know by sending them an update via bulk feedback to keep them up-to-date.
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If you want to offer feedback on a creator's pitch or final content, finalise any details or facilitate shipping your product - click the Feedback (speech bubble) icon on their submission to send them a message.

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Approve submissions once you are 100% happy with the content. Requesting any changes won’t be possible after this.

When approving submissions, you will be given two publish/scheduling options:

Once a submission is approved, the influencer can publish to their feed, and you will be charged for the purchase.

Tip: Only approve if you are 100% happy with the content, caption, and fee.
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You can view all published posts on this tab, as well as their real-time analytics (Spend (Ex. VAT), Collective Reach, Engagement, and Cost per Engagement). These are updated every five (5) minutes.

You can also sort posts by Date, Engagement, Price, Influencer Rating, and Reach to see which posts are performing well in which category.

Contact your Account Manager for any campaign-related query. For technical issues on the platform, however, please contact Support by clicking the chat button on the bottom right part of the page.
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If you love a submission, you can purchase the rights to use the content in your own advertising channels by simply clicking the 'Download Icon'

Once the request is sent, the influencer will receive a notification and will have the option to approve or decline.

If the influencer approves, the content will become available for you to download.

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Once your campaign has expired you can download a Post-campaign Report (PCR) by logging into the platform and hitting REQUEST CAMPAIGN REPORT from the Campaign Inbox.

PCRs currently don’t provide accurate results when campaigns include Instagram stories and carousels. However, if requested, we can provide an in-depth report including them.

Note: the report is only available if you have approved five (5) or more posts.
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After your campaign expires, you will still have 16 days to shortlist, action approvals, send feedback to influencers who may have slightly missed the mark, or decline posts you don’t want to go ahead with.

All pending submissions will be automatically declined after these 16 days, and will become irretrievable.